Privacy Policy
This Privacy Policy explains how Advanced Roofing Orillia collects, uses, and protects your information.
1) Who we are
“Advanced Roofing Orillia” (“we”, “us”, “our”) provides roofing services in Orillia, Ontario and surrounding areas.
Contact: (705) 555-0123 · [email protected]
2) Information we collect
- Contact details: name, phone number, email address.
- Project details: service type, roof type, notes you submit, address or general location (if provided).
- Communication data: call recordings (if enabled), SMS/email messages, and appointment details.
- Website usage: device/browser info, pages viewed, approximate location, and cookies (where applicable).
3) How we use your information
- Provide estimates, schedule appointments, and deliver services.
- Respond to requests and customer support messages.
- Send confirmations, reminders, and service-related communications.
- Improve our website, services, and marketing performance.
- Protect against fraud, abuse, or security threats.
4) SMS, phone calls & email (consent)
If you submit a form or request contact, you may receive phone calls, SMS, or emails from us related to your request. Message and data rates may apply depending on your carrier.
- Opt-out: reply STOP to SMS to stop messages.
- Help: reply HELP for assistance.
- Email: you can unsubscribe from promotional emails using the link in the email.
5) Cookies & analytics
We may use cookies and similar technologies to understand site traffic and improve performance. You can control cookies through your browser settings.
6) Sharing your information
We do not sell your personal information. We may share information with:
- Service providers (e.g., form/CRM, scheduling, email/SMS providers) to operate our business.
- Legal compliance if required to respond to lawful requests or protect rights and safety.
- Business transfers in the event of a merger, acquisition, or sale of assets.
7) Data retention
We keep personal information only as long as needed for the purposes described above, including legal, accounting, or reporting requirements.
8) Security
We take reasonable administrative, technical, and physical measures to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
9) Your choices & rights
- Request access, correction, or deletion of your information (where applicable).
- Opt out of marketing communications at any time.
- Disable cookies via browser settings.
To make a request, contact us using the details above.
10) Children’s privacy
Our services are not directed to children. We do not knowingly collect personal information from children.
11) Changes to this policy
We may update this Privacy Policy from time to time. We will update the “Last updated” date above when changes are made.